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We have been developing a telehealth platform for personalised health consultation. This platform streamlines the process by offering features such as appointment booking, video consultations, and AI chatbot interactions. This solution allows doctors to provide interactive health consultations remotely to customers across various regions in Australia.

Project Highlights

Personalised Health Consultations: The platform offers appointment booking via phone or video call, connecting patients with diverse healthcare professionals for tailored treatment programs.
AI-Driven Support: An AI virtual assistant enhances patient engagement, while pharmacy integration automates medication delivery for streamlined management.
Improved Accessibility: This telehealth solution addresses inefficient healthcare collaboration and limited access to care, ensuring timely consultations for residents.

Challenges

Inefficient Healthcare Collaboration: The existing system lacks integration among healthcare professionals, making it difficult to deliver comprehensive treatment programs and provide holistic care.
Limited Accessibility of Care: Many residents struggle to access timely and effective consultations, emphasising the need for a more flexible telehealth solution.

Solutions

Patients can book consultations via phone or video call.
Healthcare professionals, including doctors, nurses, naturopaths, and nutritionists, provide tailored treatment programs.
Pharmacy integration allows for the automatic delivery of medications to patients.
Development of an AI virtual assistant chatbot to enhance patient engagement throughout their treatment journey.

Benefits

Improved Access to Care: Enables residents to receive timely consultations, enhancing their overall healthcare experience.
Enhanced Patient Engagement: The AI virtual assistant fosters ongoing interaction, improving patient satisfaction and adherence to treatment plans.
Streamlined Medication Management: Automated delivery of medications reduces the burden on patients, ensuring they receive the necessary treatments promptly.

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