AI for Pharmacy
1. Data Extraction
This solution automates medical documentation management using OCR, LLM, and NLP to extract and validate data from prescriptions, lab reports, device displays, and insurance forms, reducing manual entry and improving EHR efficiency while auto-generating reminders for medication and insurance claims.
Data: Medical documents such as prescriptions, lab reports, screen display of medical device and insurance forms.
Method: Optical Character Recognition (OCR) models, Large language model (LLM) and Natural Language Processing (NLP) to extract text and medical codes, Rule-based validation for accuracy.
Applications: Automating the extraction of patient information, billing codes, medical history, reducing manual data entry in Electronic Health Records (EHR), improving claims processing speed.
![chatbot-image](/wp-content/uploads/2024/11/ai-pharmacy-1.png)
2. Customer Service Chatbot
Provide a chatbot for real-time communication with end-user about services, user guide and reminders
company information hub
![chatbot-image](/wp-content/uploads/2024/11/chatbot-solution.png)
3. Smart Q&A Call Center Assistant
An application running on the Agent’s PC of the Call Center to capture real-time audio and provide tailored suggestions for customers’ queries
company information hub
during voice call
suggestion
![chatbot-image](/wp-content/uploads/2024/11/ai-pharmacy-2.png)